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SY5527

Universal Multichannel Power Supply System

Features

  • Available in a fully equipped option: SY5527 Premium Version
  • Communications via Gigabit Ethernet
  • Communications via Wi-Fi (optional)
  • OPC Server to ease integration in DCS
  • Fast, accurate setting and monitoring of channel parameters
  • 5.7″ colour touchscreen LCD (optional)
  • Live insertion of boards
  • Advanced Trip handling
  • Hardware current protection
  • Modular and expandable power supply
  • Secure access to the system via Intranet
  • Application software for remote control
  • Graphical web interface
  • Easy firmware upgrading

Overview

The CAEN Mod. SY5527 is the fully equipped experiment version of a new line of power supply systems which represent CAEN’s latest proposal in the matter of High Voltage and Low Voltage Power Supplying. This system outlines a completely new approach to power generation and distribution by allowing the housing, in the same mainframe, of a wide range of boards with different functions, such as High/Low Voltage boards, generic I/O boards (temperature, pressure monitors, etc.) and branch controllers, where the latter are used to control other remote generators and distributors. Modularity, flexibility and reliability are the key-points of its design, enabling this module to meet the requirements needed in a wide range of experimental conditions. The mainframe is housed in a 19″-wide, 4U-high euro-mechanics rack and hosts four main sections:

  • the Board Section, with 6 slots to house boards, distributors and branch controllers; “Low cost” version with 4 slots is available
  • the Fan Tray Section, housing 3 fans arranged on two rows, with programmable rotation speed regulation;
  • the CPU and Front Panel Section which includes all interface facilities.
  • the Power Supply Section, which consists of the primary power supply and up to 2 power supply units;
      • “Low cost” version has only the Primary power supply

The CPU controller is available in 3 different versions: BASIC, ADVANCED and FULL.

  • The BASIC version provides all the communication interfaces, the RESET control, the INTERLOCK control and status LEDs.
  • The ADVANCED version also provides the beam handshake management connectors (CH-ON, GEN, VSEL, ISEL).
  • The FULL version provides the complete set of panel connectors, the ENABLE control section, and the fan speed control.
Model Reset In Interlock In Fan Speed Vsel/Isel Status Out  Kill In Remote Enable
A4528 Full ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
A4528 Advanced ✔️ ✔️ ✔️ ✔️
A4528 Basic ✔️ ✔️

The Power Supply Unit (PSU) is also available in three versions: PRIMARY, OPTIONAL SINGLE and OPTIONAL DOUBLE.

  • The Primary PSU (A4531) is the standard SY5527 power supply block. It includes the SERVICE and 600W PSU within a single slot module. The SY5527 includes one A4531 Primary Power Supply
  • The Optional Single PSU provides an additional 600W of power in a single slot module
  • The Optional Double PSU provides an additional 1200W of power in a single slot module

Please note: The PRIMARY PSU will be providing power to the boards installed into the mainframe as well as to the motherboard control electronics (CPU). When configuring the SY5527 power output customers should take this factor into consideration. For some applications, especially those which include Low Voltage/High Amperage boards, the power requirement must be carefully considered to avoid failures and maximum component life expectancy. For configuration questions or concerns we recommend that you contact your CAEN representative and/or technical support.

The User Software Interface features the usual friendliness of the previous CAEN systems which now also can optionally include a 5.7″ colour touchscreen LCD (not available on Low Cost version) . Modularity has been one of the leading criteria in the design and development of the system: both the Power Supply Section and the Board Section are completely modular. The Power Supply Section allows different configurations with up to 2 power supply units per mainframe (up to 1800 W), while the Board Section can house up to 16 boards able to perform different functions. The complete line of power supply boards and distributors that has been specially developed for SY1527 are fully compatible with the new mainframes.
The minimum working system configuration consists of the primary power supply, one CPU controller and one board. The system allows also to deal with power supply solutions composed by “branch controllers” (housed in the system mainframe) and on-detector “remote boards” (manufactured in order to be magnetic field and radiation tolerant). A sophisticated trip handling via software allows to control and correlate trip conditions on the channels of the crate. Live insertion and extraction of the boards, which reduces the down time of the global system and eases access to the computing core and peripherals of the system, complete the system flexibility.
Easy interfacing is another key-point of the SY5527 system. The Gigabit Ethernet interface (and the optional Wi- Fi interface) allows both an easy web access and the connection via OPC Server to a SCADA control system. Enhanced software programming features a unified command set independent from the interface used to communicate with the system. The Power Supply Section and Board Section can be externally synchronised via front panel connectors. Handy maintenance and upgrading, which constitute a major issue in the reliability of a system, are further guaranteed by the possibility of accessing and servicing the system via network facilities.

Advanced Software
The new SY4527 beneficial of a complete set of Software Tools to control the unit and all the parameters of the High Voltage and Low Voltage boards, from low level libraries to graphical application software.

In addition the advanced version of the GECO2020 software
introduces Logging and Scripting Capability.
The Logger is a useful tool which records every command sent to the system and every warning/alarm detected by the system. In this way it is possible to automatically monitor the behavior of every single parameter during operations. Complex and advanced commands can be managed through the Scripting capability. Based on a simple proprietary syntax, this tool ensures flexible and fully customizable control on every system and board aspect.
Two new powerful improvements has been carried out on the new backplane:

  • A new 48V Power Bus distribution
  • FLEXRAY Fast Serial Link

Technical Specifications

Packaging

19″-wide, 4U-high Euro-mechanics rack

Width: 19” (483 mm)
Hight: 4U (177 mm)
Dimensions: 747 mm / 667 mm (without handles)

Weight

Mainframe (*): 14 kg
One Primary PSU (A4531) and one CPU(A4528) are included; boards are not included

(*) One Primary Power Supply (Mod.A4531) and one CPU (Mod.A4528) are included; boards are not included.

Ventilation sound pressure level
  • High: 78.5 dBA
  • Medium: 67.5 dBA
  • Low: 48 dBA
Power Requirement
  • Voltage range: 100/240 Vac
  • Max current: 25 A
  • Max Power: 2500 W @ 220 Vac; 2340 W @ 110 Vac
  • Frequency: 50/60 Hz Fuse 10×38 25A Rapid 600V
Max. number of boards per crate

6 (4 on Low Cost version)

Max. number of Power Supply Units per crate

2 (1 Primary + 1 Optional) (**)

(**) See SY5527 Output Power

Primary Power Supply Unit output power

600 W (220 Vac Mains)
550 W (110 Vac Mains)

Optional Power Supply Unit output power
Single Version: 600 W (200 Vac Mains); 550 W (110 Vac Mains)
Double Version: 1200 W (220 Vac Mains) ; 110 W (110 Vac Mains)
Max. output power
  • 1800 W (220 Vac Mains)
  • 1650 W (110 Vac Mains); 600W on Low Cost version
CPU

3 versions: BASIC, ADVANCED and FULL

Display

5.7″ Colour Touchscreen LCD (optional) with two USB 2.0 ports for event logging, configuration backup & restore; not available on Low Cost version

Communication
  • Gigabit Ethernet
  • Wi-Fi (optional)
Software
  • Graphical interface control software
  • OS Platforms: MS Windows, Linux
  • Web Configurator tool
Enhanced Software (optional)

Includes advanced features like Logging, Scripting, Alarm handling

Additional features
  • OPC Server compatibility
  • Removable fan unit
  • FLEXRAY Fast Serial Link
Environmental requirements
  • Operating temperature: from 5°C to +40°C
  • Operating humidity: from 10% to +90% non-condensing
  • Storage temperature: from -30°C to +80°C
  • Storage humidity: 5% to 90% non-condensing

SY5527

Universal Multichannel Power Supply System
Product page
SY5527
  • Documentation
  • Software
  • Firmware

Firmware

Name File extension File size Revision Date
SY4527/SY5527/LC HV Control firmware BIN 8.29 MB 2.2 April 30th, 2024

Changelog: [View]

What's New in Rel. 2.2.0
--------------------------
- upgraded ssh server to support ecdsa algorithm
- add control over the fans to avoid setting the speed slow inadvertently
- upgraded FPGA firmware to 0.10 version
- added support to encrypted authentication

Readme:  

Release Notes: Release_Notes.txt

Build:
License  

PUBLIC BETA VERSION Disclaimer
WEB PUBLISHED BETA FIRMWARE/SOFTWARE VERSIONS MAY CONTAIN DEFECTS AS THEY ARE PRIMARILY INTENDED FOR BETA TESTING PURPOSES AND BUG IDENTIFICATION.
CAEN DOES NOT GUARANTEE FULL FUNCTIONALITY AND STABILITY OF BETA FIRMWARE/SOFTWARE, AND DENIES ANY RESPONSIBILITY FOR REAL OR POTENTIAL, DIRECT OR INDIRECT DAMAGES DUE TO THE USE OF THIS FIRMWARE/SOFTWARE. THE USER MUST BE CONSCIOUS THAT BETA FIRMWARE/SOFTWARE IS PROVIDED “AS IS” AND HE MUST BE CONSIDERED THE ONLY RESPONSIBLE FOR ITS USAGE.

TAKE AN ACTIVE PART AND HELP US TO IMPROVE OUR PRODUCTS!
SEND YOUR FEEDBACK OR REPORT A BUG BY FILLING IN THE ONLINE FORM AT:
https://www.caen.it/support-services/support-form

EULA – Software License

End User License Agreement for the CAEN Software and Firmware (the “EULA”)

  1. Acceptance of the EULA

The download, installation, use or copy of this software and/or firmware (hereinafter also the “CAEN Software”), or any work based on the CAEN Software, implies the acceptance of the terms and conditions set out in this EULA, that shall immediately enter into force.

The CAEN Software has been copyrighted by CAEN S.p.A. with registered office in Via Vetraia, 11 – 55049 – Viareggio (LU) – ITALY (hereinafter also “CAEN”).

CAEN hereby authorizes the end user (hereinafter also the “End User”) to use the CAEN Software within the context of the following licensing conditions, whereas this EULA represents a binding agreement between the End User and CAEN.

The term “CAEN Software” is used to identify the program received by the End User from CAEN and/or CAEN’s independent distributors, downloaded from CAEN’s official website or anyhow provided to the End User by CAEN. Such term does not include any other program that is covered by a separate license and distributed as a different entity.

The unauthorized reproduction and/or the unauthorized sale of the CAEN Software or of parts thereof by the End User, is liable to prosecution under the applicable criminal or civil law and will result in severe penalties and claims for damages.

  1. License

Subject to the End User’s compliance with this EULA, CAEN hereby grants the End User with a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable, worldwide (except as limited below) license to download, install, access, and use the CAEN Software.

  1. Proprietary rights

The CAEN Software and any accompanying documentation, local computer files installed or utilized by the installer application are in the property of CAEN and are protected by Italian and international laws.

This EULA defines the legal use of the CAEN Software, together with all updates, revisions, substitutions, and any copies of the CAEN Software made by or for the End User.

The End User further acknowledges and agrees that CAEN owns and shall continue to own all rights, titles, and interests in and to the CAEN Software, including associated intellectual property rights under copyright, trade secrets, patents, or trademark laws.

This EULA does not grant the End User any ownership interest in or to the CAEN Software, but only a limited and strictly personal right of use that is revocable in accordance with the terms of this EULA.

All rights not expressly granted to the End User are reserved to CAEN or to their respective owners.

The structure, organization, and code of the CAEN Software are CAEN’s valuable trade secrets and constitutes CAEN’s confidential information, that cannot be disclosed by the End User without CAEN’s prior written consent.

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With regards to the CAEN Software and/or to any of its parts, the End User undertakes not to:

  1. misrepresent the origin of the CAEN Software and/or alter the CAEN Software, user license or installer in any way;
  2. use it commercially and/or for any promotional purposes;
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  4. provide any third party with the End User’s credential and password to access the CAEN Software and/or any other mean (e.g. token) that enables the access and/or use of the CAEN Software;
  5. decompile, reverse engineer, disassemble, attempt to derive the source code of, modify the CAEN Software, any updates, or any part thereof in order to modify the CAEN Software or any portion thereof (with the exception of the case in which CAEN provides the END User with the specific source code of the relevant CAEN Software);
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  9. use the CAEN Software in any unlawful manner and/or export, or re-export it in violation of any applicable law or regulations;
  10. incorporate the CAEN Software into any electronic device manufactured by or for the End User except into those that you the End User have has received from CAEN and/or its partners or authorized by the latter;
  11. use the CAEN Software to operate nuclear facilities, life support, or other critical application where human life or property may be at stake. The End User acknowledges that the CAEN Software is not designed for such purposes and that its failure in such cases could lead to death, personal injury, or severe property or environmental damage for which CAEN is not responsible;
  12. disable or circumvent, or attempt to disable or circumvent, any technological mechanisms or measures intended to prevent, limit or control use or copying of, or access to, any CAEN Software;
  13. will not use the CAEN Software with any software or other materials that are subject to licenses or restrictions (e.g., open-source software licenses) that, when combined with the CAEN Software, would require us to disclose, license, distribute or otherwise make all or any part of such CAEN Software available to anyone, or grant others any rights to modify the Software;
  14. incorporate any portion of the Software into its own programs or compile any portion of the Software in combination with its own programs;
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Necessary reproductions include the installation of the CAEN Software from the original system disk or from the downloaded installation archive on the mass memory of the hardware, as well as the loading of the CAEN Software into the main memory during CAEN Software operation.

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Should a rotational backup of a system’s entire data set, including the CAEN Software programmers, be essential for a fast reactivation of the system following a complete breakdown, the End User may create backup copies in the required quantities. The pertinent system disks shall be marked accordingly. These backup copies may be used for archive purposes in connection with data backup only.

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  1. only be used to support the End User’s use of the CAEN Software;
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CAEN has the right, at any time, when necessary, to unilaterally amend and modify the EULA without the obligation to priorly inform the End User of such changes.

  1. Applicable Law

This CAEN Software License and the relationship between the End User and the Licensor is governed by the laws of Italy and shall be interpreted accordingly.

Any dispute arising out of or in connection with this EULA shall be referred to and finally resolved by the Court of Florence, Italy.

The United Nations Convention on the International Sale of Goods does not apply to the CAEN Software License.

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This EULA constitutes the entire understanding between the parties regarding the use of the CAEN Software. In the event of any conflict between the EULA and the Terms & Conditions of the CAEN Software, the Terms & Conditions will prevail.

SY4527/SY5527 HiVoCS firmware ZIP 16.75 MB 1.6.6 September 20th, 2022

Readme:  

Release Notes: Release_Notes.txt

Build:
License  

PUBLIC BETA VERSION Disclaimer
WEB PUBLISHED BETA FIRMWARE/SOFTWARE VERSIONS MAY CONTAIN DEFECTS AS THEY ARE PRIMARILY INTENDED FOR BETA TESTING PURPOSES AND BUG IDENTIFICATION.
CAEN DOES NOT GUARANTEE FULL FUNCTIONALITY AND STABILITY OF BETA FIRMWARE/SOFTWARE, AND DENIES ANY RESPONSIBILITY FOR REAL OR POTENTIAL, DIRECT OR INDIRECT DAMAGES DUE TO THE USE OF THIS FIRMWARE/SOFTWARE. THE USER MUST BE CONSCIOUS THAT BETA FIRMWARE/SOFTWARE IS PROVIDED “AS IS” AND HE MUST BE CONSIDERED THE ONLY RESPONSIBLE FOR ITS USAGE.

TAKE AN ACTIVE PART AND HELP US TO IMPROVE OUR PRODUCTS!
SEND YOUR FEEDBACK OR REPORT A BUG BY FILLING IN THE ONLINE FORM AT:
https://www.caen.it/support-services/support-form

EULA – Software License

End User License Agreement for the CAEN Software and Firmware (the “EULA”)

  1. Acceptance of the EULA

The download, installation, use or copy of this software and/or firmware (hereinafter also the “CAEN Software”), or any work based on the CAEN Software, implies the acceptance of the terms and conditions set out in this EULA, that shall immediately enter into force.

The CAEN Software has been copyrighted by CAEN S.p.A. with registered office in Via Vetraia, 11 – 55049 – Viareggio (LU) – ITALY (hereinafter also “CAEN”).

CAEN hereby authorizes the end user (hereinafter also the “End User”) to use the CAEN Software within the context of the following licensing conditions, whereas this EULA represents a binding agreement between the End User and CAEN.

The term “CAEN Software” is used to identify the program received by the End User from CAEN and/or CAEN’s independent distributors, downloaded from CAEN’s official website or anyhow provided to the End User by CAEN. Such term does not include any other program that is covered by a separate license and distributed as a different entity.

The unauthorized reproduction and/or the unauthorized sale of the CAEN Software or of parts thereof by the End User, is liable to prosecution under the applicable criminal or civil law and will result in severe penalties and claims for damages.

  1. License

Subject to the End User’s compliance with this EULA, CAEN hereby grants the End User with a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable, worldwide (except as limited below) license to download, install, access, and use the CAEN Software.

  1. Proprietary rights

The CAEN Software and any accompanying documentation, local computer files installed or utilized by the installer application are in the property of CAEN and are protected by Italian and international laws.

This EULA defines the legal use of the CAEN Software, together with all updates, revisions, substitutions, and any copies of the CAEN Software made by or for the End User.

The End User further acknowledges and agrees that CAEN owns and shall continue to own all rights, titles, and interests in and to the CAEN Software, including associated intellectual property rights under copyright, trade secrets, patents, or trademark laws.

This EULA does not grant the End User any ownership interest in or to the CAEN Software, but only a limited and strictly personal right of use that is revocable in accordance with the terms of this EULA.

All rights not expressly granted to the End User are reserved to CAEN or to their respective owners.

The structure, organization, and code of the CAEN Software are CAEN’s valuable trade secrets and constitutes CAEN’s confidential information, that cannot be disclosed by the End User without CAEN’s prior written consent.

  1. License Conditions

With regards to the CAEN Software and/or to any of its parts, the End User undertakes not to:

  1. misrepresent the origin of the CAEN Software and/or alter the CAEN Software, user license or installer in any way;
  2. use it commercially and/or for any promotional purposes;
  3. use it on more than one device at a time;
  4. provide any third party with the End User’s credential and password to access the CAEN Software and/or any other mean (e.g. token) that enables the access and/or use of the CAEN Software;
  5. decompile, reverse engineer, disassemble, attempt to derive the source code of, modify the CAEN Software, any updates, or any part thereof in order to modify the CAEN Software or any portion thereof (with the exception of the case in which CAEN provides the END User with the specific source code of the relevant CAEN Software);
  6. sell, lease, loan, distribute, transfer, or sub-license the CAEN Software or access thereto or derive income from the use or provision of the CAEN Software, whether for direct commercial or monetary gain or otherwise, without CAEN’s prior, express and written permission;
  7. remove, disable, circumvent, or modify any proprietary notice or label or security technology included in it;
  8. use it to infringe or violate the rights of any third party, including but not limited to any intellectual property, publicity, or privacy rights;
  9. use the CAEN Software in any unlawful manner and/or export, or re-export it in violation of any applicable law or regulations;
  10. incorporate the CAEN Software into any electronic device manufactured by or for the End User except into those that you the End User have has received from CAEN and/or its partners or authorized by the latter;
  11. use the CAEN Software to operate nuclear facilities, life support, or other critical application where human life or property may be at stake. The End User acknowledges that the CAEN Software is not designed for such purposes and that its failure in such cases could lead to death, personal injury, or severe property or environmental damage for which CAEN is not responsible;
  12. disable or circumvent, or attempt to disable or circumvent, any technological mechanisms or measures intended to prevent, limit or control use or copying of, or access to, any CAEN Software;
  13. will not use the CAEN Software with any software or other materials that are subject to licenses or restrictions (e.g., open-source software licenses) that, when combined with the CAEN Software, would require us to disclose, license, distribute or otherwise make all or any part of such CAEN Software available to anyone, or grant others any rights to modify the Software;
  14. incorporate any portion of the Software into its own programs or compile any portion of the Software in combination with its own programs;
  15. claim any sponsorship by, endorsement by, or affiliation with CAEN;
  16. except for the reproductions expressly authorized in this EULA, to create other reproductions of the CAEN Software or of the documentation, either wholly or in part, on the same or on other disks/carrier media; this also includes the output of the programmed code to a printer;
  17. transfer the CAEN Software from one computer or modules to another computer or modules or recording device via a network orother data transfer channel, insofar as the receiving device is not a computer or other recording device of the End User, which is referred to in, and understood to be within, the framework of this EULA;
  18. create works derived from the CAEN Software or documentation, or to reproduce, translate, change, or create works derived from thedocumentation, insofar as this is not necessary within the context of contractual use;
  19. transfer the CAEN Software to third parties or provide access to the CAEN Software in any other form;
  20. remove copyright endorsements, serial numbers or other features which serve to identify the program, unless CAEN has provided prior written authorization.
  21. Admitted reproduction of the CAEN Software

The End User may reproduce the CAEN Software only if such reproduction is strictly necessary for the use of the CAEN Software.

Necessary reproductions include the installation of the CAEN Software from the original system disk or from the downloaded installation archive on the mass memory of the hardware, as well as the loading of the CAEN Software into the main memory during CAEN Software operation.

Moreover, the End User may reproduce the CAEN Software for backup purposes. However, only one backup copy of the original system disk or the downloaded installation archive may be created and/or stored. Said copy must be marked as a backup.

Should a rotational backup of a system’s entire data set, including the CAEN Software programmers, be essential for a fast reactivation of the system following a complete breakdown, the End User may create backup copies in the required quantities. The pertinent system disks shall be marked accordingly. These backup copies may be used for archive purposes in connection with data backup only.

The End User will not modify the user guides, operating manuals and release notes made available by CAEN, if any. Such documentation may:

  1. only be used to support the End User’s use of the CAEN Software;
  2. not be republished or redistributed to any unauthorized third party;
  3. not be distributed or used to conduct training for which the End User, or any other party, receives a fee.

The End User shall take the necessary steps to prohibit unauthorized access to the CAEN Software and its documentation by third parties.

The original data media, as well as all backup copies, shall be stored in a secure place, safe from access by unauthorized third parties.

  1. Disclaimer of Warranties by CAEN

To the maximum extent permitted by applicable laws and regulations, the CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind.

CAEN, its licensors, and its and their affiliates disclaim all warranties, conditions, and representations (express, implied, oral, and written) with respect to the CAEN Software including without limitation all express, implied, and statutory warranties and conditions of any kind, such as title, non-interference with your enjoyment, authority, non-infringement, merchantability, fitness or suitability for any purpose (whether or not CAEN knows or has reason to know of any such purpose), system integration, accuracy or completeness, results, reasonable care, workmanlike effort, lack of negligence, and lack of viruses, whether alleged to arise under law, by reason of custom or usage in the trade, or by course of dealing.

CAEN does not warrant that the CAEN Software will operate uninterrupted or be error free or that defects are correctable or will be corrected.

Any service obtained using the CAEN Software is done at the End User’s own discretion and risk, and the End User will be solely responsible for any damage to his/her computer system or loss of data that results from the download and/or use of any such material or service.

Without limiting the generality of the foregoing, CAEN, its licensors, and its and their affiliates make no warranty that:

  1. the CAEN Software will operate properly;
  2. the CAEN Software will meet the End User’s system/technical requirements;
  3. the operation of the CAEN Software will be uninterrupted, bug free, or error free in any or all circumstances;
  4. any defects in the CAEN Software can or will be corrected by CAEN.

The terms set forth herein will apply to the maximum extent permitted by applicable laws.

  1. Limitation of Liability

To the extent not prohibited by the applicable laws, in no event shall CAEN be liable for personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to the End User’s use of or inability to use the CAEN Software, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if CAEN has been advised of the possibility of such damages.

As mentioned in article 6 above, CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind, therefore the End User acknowledges that the use of the CAEN Software shall be at its own risk and the End User waves any right to compensation for any kind of damage or loss directly or indirectly consequential to the use of the CAEN Software.

In no event shall CAEN’s total liability to the End User for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the total amount of the fees paid for the CAEN Software license.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the foregoing limitations of liability shall apply only to the full extent permitted by the applicable law.

  1. Indemnification

The End User is solely responsible for compliance with agreements the End User has executed with third parties.

The End User agrees to indemnify and hold CAEN harmless from any claim or demand, including reasonable legal fees, made by any third party in connection with or arising out of the End User’s use of the CAEN Software, the End User’s violation of any terms or conditions of the CAEN Software license and/or violation of applicable laws, or the violation of any rights of another person or entity.

  1. CAEN Software Updates

CAEN undertakes to provide all the services and technical maintenance services, together with all the relevant additional services, if any, as indicated in the applicable CAEN and/or CAEN terms and conditions (“Terms & Conditions”).

  1. Consent to the Use of Data

If applicable due to the software provided to the End User, the End User acknowledges and agrees that CAEN may remotely extract and collect, at any time and without any obligation to notice the End User, technical and performance data concerning the CAEN Software’s usage by the End User and its performance, and all the necessary related information.

Such technical and performance data will be collected, stored and used by CAEN and/or CAEN’s technical partners only for the purpose of monitoring and improving the performance of the CAEN Software, to prevent and/or fix technical failures and/or bugs as well as to facilitate the performance of any technical support activity.

In addition to the above, CAEN and/or its technical partners might collect personal data of the End User for the sole purposes of the management of the license and the performance of technical additional services.

The personal data collected by CAEN and/or its technical partners might consist in the following:

  1. End User’s name and last name;
  2. End User’s e-mail;
  3. End User’s “MyCAEN” chosen username;
  4. the identifier number of the device from which the End User is accessing and downloading the CAEN Software (the “Machine ID”);
  5. the IP address of the End User’s internet connection.

CAEN and/or its technical partners shall process the personal data collected in accordance with the applicable data protection laws, as specified in CAEN’s and/or its technical partners’ privacy notices provided to the End User during the registration process and/or immediately after such process.

  1. Audit Rights and Non-compliance

During the term of this EULA, the End User will maintain electronic and other records sufficient for CAEN to confirm that the End User has complied with the terms and conditions of this EULA.

CAEN may audit, and/or have third party to audit, the End User’s records and computer systems (including servers, databases, and all other applicable software and hardware) to ensure that the End User has fully complied with this EULA.

The End User shall cooperate with CAEN’s audit team and promptly and accurately respond to database queries, location information, system reports, and other reports requested by CAEN.

If the End User is not in compliance with the CAEN Software licenses, the End User shall fully compensate CAEN for all the loss and damages caused directly and/or indirectly by the relevant non- compliance, as liquidated by the competent court of law..

  1. Export Control

This EULA involves software, products and/or technical data that may be controlled under laws and regulations that might forbid and/or regulate the export of such software, products and/or technical data (“Export Laws“).

The End User shall comply with all Export Laws to assure that the CAEN Software is not exported, directly or indirectly, in contravention of the applicable Export Laws.

  1. Term and Termination

The license granted to the End User is perpetual with reference to the version of the CAEN Software originally provided to the End User.

Notwithstanding with the above, the Parties acknowledge that:

  • the End User may terminate the CAEN Software license by discontinuing use of all or any of the CAEN Software and by destroying all copies of the applicable CAEN Software;
  • the license terminates automatically if the End User violates any terms of the EULA, if CAEN sends a written notice of termination to the End User and in all the other cases set forth in the Terms & Conditions.

After a termination, the End User shall immediately:

  1. cease any use of the CAEN Software;
  2. fully delete all CAEN Software, in particular the original files, any backup copies and any pertinent CAEN Software files installed on the End User’s devices;
  3. delete/destroy/return any documentation related to the CAEN Software.

CAEN has the right to demand a sworn statement from the End User regarding the fulfillment of its obligations under the present paragraph.

  1. Unilateral amendments to the EULA

CAEN has the right, at any time, when necessary, to unilaterally amend and modify the EULA without the obligation to priorly inform the End User of such changes.

  1. Applicable Law

This CAEN Software License and the relationship between the End User and the Licensor is governed by the laws of Italy and shall be interpreted accordingly.

Any dispute arising out of or in connection with this EULA shall be referred to and finally resolved by the Court of Florence, Italy.

The United Nations Convention on the International Sale of Goods does not apply to the CAEN Software License.

  1. Precedence

This EULA constitutes the entire understanding between the parties regarding the use of the CAEN Software. In the event of any conflict between the EULA and the Terms & Conditions of the CAEN Software, the Terms & Conditions will prevail.

Manuals

Name File extension File size Revision Last update
SY5527/SY5527LC Universal Multichannel Power Supply Systems 6/4 slots Mainframes PDF 2.76 MB 18 August 4th, 2022

Readme:  

Build:
License  

PUBLIC BETA VERSION Disclaimer
WEB PUBLISHED BETA FIRMWARE/SOFTWARE VERSIONS MAY CONTAIN DEFECTS AS THEY ARE PRIMARILY INTENDED FOR BETA TESTING PURPOSES AND BUG IDENTIFICATION.
CAEN DOES NOT GUARANTEE FULL FUNCTIONALITY AND STABILITY OF BETA FIRMWARE/SOFTWARE, AND DENIES ANY RESPONSIBILITY FOR REAL OR POTENTIAL, DIRECT OR INDIRECT DAMAGES DUE TO THE USE OF THIS FIRMWARE/SOFTWARE. THE USER MUST BE CONSCIOUS THAT BETA FIRMWARE/SOFTWARE IS PROVIDED “AS IS” AND HE MUST BE CONSIDERED THE ONLY RESPONSIBLE FOR ITS USAGE.

TAKE AN ACTIVE PART AND HELP US TO IMPROVE OUR PRODUCTS!
SEND YOUR FEEDBACK OR REPORT A BUG BY FILLING IN THE ONLINE FORM AT:
https://www.caen.it/support-services/support-form

EULA – Software License

End User License Agreement for the CAEN Software and Firmware (the “EULA”)

  1. Acceptance of the EULA

The download, installation, use or copy of this software and/or firmware (hereinafter also the “CAEN Software”), or any work based on the CAEN Software, implies the acceptance of the terms and conditions set out in this EULA, that shall immediately enter into force.

The CAEN Software has been copyrighted by CAEN S.p.A. with registered office in Via Vetraia, 11 – 55049 – Viareggio (LU) – ITALY (hereinafter also “CAEN”).

CAEN hereby authorizes the end user (hereinafter also the “End User”) to use the CAEN Software within the context of the following licensing conditions, whereas this EULA represents a binding agreement between the End User and CAEN.

The term “CAEN Software” is used to identify the program received by the End User from CAEN and/or CAEN’s independent distributors, downloaded from CAEN’s official website or anyhow provided to the End User by CAEN. Such term does not include any other program that is covered by a separate license and distributed as a different entity.

The unauthorized reproduction and/or the unauthorized sale of the CAEN Software or of parts thereof by the End User, is liable to prosecution under the applicable criminal or civil law and will result in severe penalties and claims for damages.

  1. License

Subject to the End User’s compliance with this EULA, CAEN hereby grants the End User with a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable, worldwide (except as limited below) license to download, install, access, and use the CAEN Software.

  1. Proprietary rights

The CAEN Software and any accompanying documentation, local computer files installed or utilized by the installer application are in the property of CAEN and are protected by Italian and international laws.

This EULA defines the legal use of the CAEN Software, together with all updates, revisions, substitutions, and any copies of the CAEN Software made by or for the End User.

The End User further acknowledges and agrees that CAEN owns and shall continue to own all rights, titles, and interests in and to the CAEN Software, including associated intellectual property rights under copyright, trade secrets, patents, or trademark laws.

This EULA does not grant the End User any ownership interest in or to the CAEN Software, but only a limited and strictly personal right of use that is revocable in accordance with the terms of this EULA.

All rights not expressly granted to the End User are reserved to CAEN or to their respective owners.

The structure, organization, and code of the CAEN Software are CAEN’s valuable trade secrets and constitutes CAEN’s confidential information, that cannot be disclosed by the End User without CAEN’s prior written consent.

  1. License Conditions

With regards to the CAEN Software and/or to any of its parts, the End User undertakes not to:

  1. misrepresent the origin of the CAEN Software and/or alter the CAEN Software, user license or installer in any way;
  2. use it commercially and/or for any promotional purposes;
  3. use it on more than one device at a time;
  4. provide any third party with the End User’s credential and password to access the CAEN Software and/or any other mean (e.g. token) that enables the access and/or use of the CAEN Software;
  5. decompile, reverse engineer, disassemble, attempt to derive the source code of, modify the CAEN Software, any updates, or any part thereof in order to modify the CAEN Software or any portion thereof (with the exception of the case in which CAEN provides the END User with the specific source code of the relevant CAEN Software);
  6. sell, lease, loan, distribute, transfer, or sub-license the CAEN Software or access thereto or derive income from the use or provision of the CAEN Software, whether for direct commercial or monetary gain or otherwise, without CAEN’s prior, express and written permission;
  7. remove, disable, circumvent, or modify any proprietary notice or label or security technology included in it;
  8. use it to infringe or violate the rights of any third party, including but not limited to any intellectual property, publicity, or privacy rights;
  9. use the CAEN Software in any unlawful manner and/or export, or re-export it in violation of any applicable law or regulations;
  10. incorporate the CAEN Software into any electronic device manufactured by or for the End User except into those that you the End User have has received from CAEN and/or its partners or authorized by the latter;
  11. use the CAEN Software to operate nuclear facilities, life support, or other critical application where human life or property may be at stake. The End User acknowledges that the CAEN Software is not designed for such purposes and that its failure in such cases could lead to death, personal injury, or severe property or environmental damage for which CAEN is not responsible;
  12. disable or circumvent, or attempt to disable or circumvent, any technological mechanisms or measures intended to prevent, limit or control use or copying of, or access to, any CAEN Software;
  13. will not use the CAEN Software with any software or other materials that are subject to licenses or restrictions (e.g., open-source software licenses) that, when combined with the CAEN Software, would require us to disclose, license, distribute or otherwise make all or any part of such CAEN Software available to anyone, or grant others any rights to modify the Software;
  14. incorporate any portion of the Software into its own programs or compile any portion of the Software in combination with its own programs;
  15. claim any sponsorship by, endorsement by, or affiliation with CAEN;
  16. except for the reproductions expressly authorized in this EULA, to create other reproductions of the CAEN Software or of the documentation, either wholly or in part, on the same or on other disks/carrier media; this also includes the output of the programmed code to a printer;
  17. transfer the CAEN Software from one computer or modules to another computer or modules or recording device via a network orother data transfer channel, insofar as the receiving device is not a computer or other recording device of the End User, which is referred to in, and understood to be within, the framework of this EULA;
  18. create works derived from the CAEN Software or documentation, or to reproduce, translate, change, or create works derived from thedocumentation, insofar as this is not necessary within the context of contractual use;
  19. transfer the CAEN Software to third parties or provide access to the CAEN Software in any other form;
  20. remove copyright endorsements, serial numbers or other features which serve to identify the program, unless CAEN has provided prior written authorization.
  21. Admitted reproduction of the CAEN Software

The End User may reproduce the CAEN Software only if such reproduction is strictly necessary for the use of the CAEN Software.

Necessary reproductions include the installation of the CAEN Software from the original system disk or from the downloaded installation archive on the mass memory of the hardware, as well as the loading of the CAEN Software into the main memory during CAEN Software operation.

Moreover, the End User may reproduce the CAEN Software for backup purposes. However, only one backup copy of the original system disk or the downloaded installation archive may be created and/or stored. Said copy must be marked as a backup.

Should a rotational backup of a system’s entire data set, including the CAEN Software programmers, be essential for a fast reactivation of the system following a complete breakdown, the End User may create backup copies in the required quantities. The pertinent system disks shall be marked accordingly. These backup copies may be used for archive purposes in connection with data backup only.

The End User will not modify the user guides, operating manuals and release notes made available by CAEN, if any. Such documentation may:

  1. only be used to support the End User’s use of the CAEN Software;
  2. not be republished or redistributed to any unauthorized third party;
  3. not be distributed or used to conduct training for which the End User, or any other party, receives a fee.

The End User shall take the necessary steps to prohibit unauthorized access to the CAEN Software and its documentation by third parties.

The original data media, as well as all backup copies, shall be stored in a secure place, safe from access by unauthorized third parties.

  1. Disclaimer of Warranties by CAEN

To the maximum extent permitted by applicable laws and regulations, the CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind.

CAEN, its licensors, and its and their affiliates disclaim all warranties, conditions, and representations (express, implied, oral, and written) with respect to the CAEN Software including without limitation all express, implied, and statutory warranties and conditions of any kind, such as title, non-interference with your enjoyment, authority, non-infringement, merchantability, fitness or suitability for any purpose (whether or not CAEN knows or has reason to know of any such purpose), system integration, accuracy or completeness, results, reasonable care, workmanlike effort, lack of negligence, and lack of viruses, whether alleged to arise under law, by reason of custom or usage in the trade, or by course of dealing.

CAEN does not warrant that the CAEN Software will operate uninterrupted or be error free or that defects are correctable or will be corrected.

Any service obtained using the CAEN Software is done at the End User’s own discretion and risk, and the End User will be solely responsible for any damage to his/her computer system or loss of data that results from the download and/or use of any such material or service.

Without limiting the generality of the foregoing, CAEN, its licensors, and its and their affiliates make no warranty that:

  1. the CAEN Software will operate properly;
  2. the CAEN Software will meet the End User’s system/technical requirements;
  3. the operation of the CAEN Software will be uninterrupted, bug free, or error free in any or all circumstances;
  4. any defects in the CAEN Software can or will be corrected by CAEN.

The terms set forth herein will apply to the maximum extent permitted by applicable laws.

  1. Limitation of Liability

To the extent not prohibited by the applicable laws, in no event shall CAEN be liable for personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to the End User’s use of or inability to use the CAEN Software, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if CAEN has been advised of the possibility of such damages.

As mentioned in article 6 above, CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind, therefore the End User acknowledges that the use of the CAEN Software shall be at its own risk and the End User waves any right to compensation for any kind of damage or loss directly or indirectly consequential to the use of the CAEN Software.

In no event shall CAEN’s total liability to the End User for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the total amount of the fees paid for the CAEN Software license.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the foregoing limitations of liability shall apply only to the full extent permitted by the applicable law.

  1. Indemnification

The End User is solely responsible for compliance with agreements the End User has executed with third parties.

The End User agrees to indemnify and hold CAEN harmless from any claim or demand, including reasonable legal fees, made by any third party in connection with or arising out of the End User’s use of the CAEN Software, the End User’s violation of any terms or conditions of the CAEN Software license and/or violation of applicable laws, or the violation of any rights of another person or entity.

  1. CAEN Software Updates

CAEN undertakes to provide all the services and technical maintenance services, together with all the relevant additional services, if any, as indicated in the applicable CAEN and/or CAEN terms and conditions (“Terms & Conditions”).

  1. Consent to the Use of Data

If applicable due to the software provided to the End User, the End User acknowledges and agrees that CAEN may remotely extract and collect, at any time and without any obligation to notice the End User, technical and performance data concerning the CAEN Software’s usage by the End User and its performance, and all the necessary related information.

Such technical and performance data will be collected, stored and used by CAEN and/or CAEN’s technical partners only for the purpose of monitoring and improving the performance of the CAEN Software, to prevent and/or fix technical failures and/or bugs as well as to facilitate the performance of any technical support activity.

In addition to the above, CAEN and/or its technical partners might collect personal data of the End User for the sole purposes of the management of the license and the performance of technical additional services.

The personal data collected by CAEN and/or its technical partners might consist in the following:

  1. End User’s name and last name;
  2. End User’s e-mail;
  3. End User’s “MyCAEN” chosen username;
  4. the identifier number of the device from which the End User is accessing and downloading the CAEN Software (the “Machine ID”);
  5. the IP address of the End User’s internet connection.

CAEN and/or its technical partners shall process the personal data collected in accordance with the applicable data protection laws, as specified in CAEN’s and/or its technical partners’ privacy notices provided to the End User during the registration process and/or immediately after such process.

  1. Audit Rights and Non-compliance

During the term of this EULA, the End User will maintain electronic and other records sufficient for CAEN to confirm that the End User has complied with the terms and conditions of this EULA.

CAEN may audit, and/or have third party to audit, the End User’s records and computer systems (including servers, databases, and all other applicable software and hardware) to ensure that the End User has fully complied with this EULA.

The End User shall cooperate with CAEN’s audit team and promptly and accurately respond to database queries, location information, system reports, and other reports requested by CAEN.

If the End User is not in compliance with the CAEN Software licenses, the End User shall fully compensate CAEN for all the loss and damages caused directly and/or indirectly by the relevant non- compliance, as liquidated by the competent court of law..

  1. Export Control

This EULA involves software, products and/or technical data that may be controlled under laws and regulations that might forbid and/or regulate the export of such software, products and/or technical data (“Export Laws“).

The End User shall comply with all Export Laws to assure that the CAEN Software is not exported, directly or indirectly, in contravention of the applicable Export Laws.

  1. Term and Termination

The license granted to the End User is perpetual with reference to the version of the CAEN Software originally provided to the End User.

Notwithstanding with the above, the Parties acknowledge that:

  • the End User may terminate the CAEN Software license by discontinuing use of all or any of the CAEN Software and by destroying all copies of the applicable CAEN Software;
  • the license terminates automatically if the End User violates any terms of the EULA, if CAEN sends a written notice of termination to the End User and in all the other cases set forth in the Terms & Conditions.

After a termination, the End User shall immediately:

  1. cease any use of the CAEN Software;
  2. fully delete all CAEN Software, in particular the original files, any backup copies and any pertinent CAEN Software files installed on the End User’s devices;
  3. delete/destroy/return any documentation related to the CAEN Software.

CAEN has the right to demand a sworn statement from the End User regarding the fulfillment of its obligations under the present paragraph.

  1. Unilateral amendments to the EULA

CAEN has the right, at any time, when necessary, to unilaterally amend and modify the EULA without the obligation to priorly inform the End User of such changes.

  1. Applicable Law

This CAEN Software License and the relationship between the End User and the Licensor is governed by the laws of Italy and shall be interpreted accordingly.

Any dispute arising out of or in connection with this EULA shall be referred to and finally resolved by the Court of Florence, Italy.

The United Nations Convention on the International Sale of Goods does not apply to the CAEN Software License.

  1. Precedence

This EULA constitutes the entire understanding between the parties regarding the use of the CAEN Software. In the event of any conflict between the EULA and the Terms & Conditions of the CAEN Software, the Terms & Conditions will prevail.

A5534 - A4537 5.7" LCD Touchscreen co lor Display Unit Software PDF 1.51 MB 3 October 21st, 2021

Readme:  

Build:
License  

PUBLIC BETA VERSION Disclaimer
WEB PUBLISHED BETA FIRMWARE/SOFTWARE VERSIONS MAY CONTAIN DEFECTS AS THEY ARE PRIMARILY INTENDED FOR BETA TESTING PURPOSES AND BUG IDENTIFICATION.
CAEN DOES NOT GUARANTEE FULL FUNCTIONALITY AND STABILITY OF BETA FIRMWARE/SOFTWARE, AND DENIES ANY RESPONSIBILITY FOR REAL OR POTENTIAL, DIRECT OR INDIRECT DAMAGES DUE TO THE USE OF THIS FIRMWARE/SOFTWARE. THE USER MUST BE CONSCIOUS THAT BETA FIRMWARE/SOFTWARE IS PROVIDED “AS IS” AND HE MUST BE CONSIDERED THE ONLY RESPONSIBLE FOR ITS USAGE.

TAKE AN ACTIVE PART AND HELP US TO IMPROVE OUR PRODUCTS!
SEND YOUR FEEDBACK OR REPORT A BUG BY FILLING IN THE ONLINE FORM AT:
https://www.caen.it/support-services/support-form

EULA – Software License

End User License Agreement for the CAEN Software and Firmware (the “EULA”)

  1. Acceptance of the EULA

The download, installation, use or copy of this software and/or firmware (hereinafter also the “CAEN Software”), or any work based on the CAEN Software, implies the acceptance of the terms and conditions set out in this EULA, that shall immediately enter into force.

The CAEN Software has been copyrighted by CAEN S.p.A. with registered office in Via Vetraia, 11 – 55049 – Viareggio (LU) – ITALY (hereinafter also “CAEN”).

CAEN hereby authorizes the end user (hereinafter also the “End User”) to use the CAEN Software within the context of the following licensing conditions, whereas this EULA represents a binding agreement between the End User and CAEN.

The term “CAEN Software” is used to identify the program received by the End User from CAEN and/or CAEN’s independent distributors, downloaded from CAEN’s official website or anyhow provided to the End User by CAEN. Such term does not include any other program that is covered by a separate license and distributed as a different entity.

The unauthorized reproduction and/or the unauthorized sale of the CAEN Software or of parts thereof by the End User, is liable to prosecution under the applicable criminal or civil law and will result in severe penalties and claims for damages.

  1. License

Subject to the End User’s compliance with this EULA, CAEN hereby grants the End User with a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable, worldwide (except as limited below) license to download, install, access, and use the CAEN Software.

  1. Proprietary rights

The CAEN Software and any accompanying documentation, local computer files installed or utilized by the installer application are in the property of CAEN and are protected by Italian and international laws.

This EULA defines the legal use of the CAEN Software, together with all updates, revisions, substitutions, and any copies of the CAEN Software made by or for the End User.

The End User further acknowledges and agrees that CAEN owns and shall continue to own all rights, titles, and interests in and to the CAEN Software, including associated intellectual property rights under copyright, trade secrets, patents, or trademark laws.

This EULA does not grant the End User any ownership interest in or to the CAEN Software, but only a limited and strictly personal right of use that is revocable in accordance with the terms of this EULA.

All rights not expressly granted to the End User are reserved to CAEN or to their respective owners.

The structure, organization, and code of the CAEN Software are CAEN’s valuable trade secrets and constitutes CAEN’s confidential information, that cannot be disclosed by the End User without CAEN’s prior written consent.

  1. License Conditions

With regards to the CAEN Software and/or to any of its parts, the End User undertakes not to:

  1. misrepresent the origin of the CAEN Software and/or alter the CAEN Software, user license or installer in any way;
  2. use it commercially and/or for any promotional purposes;
  3. use it on more than one device at a time;
  4. provide any third party with the End User’s credential and password to access the CAEN Software and/or any other mean (e.g. token) that enables the access and/or use of the CAEN Software;
  5. decompile, reverse engineer, disassemble, attempt to derive the source code of, modify the CAEN Software, any updates, or any part thereof in order to modify the CAEN Software or any portion thereof (with the exception of the case in which CAEN provides the END User with the specific source code of the relevant CAEN Software);
  6. sell, lease, loan, distribute, transfer, or sub-license the CAEN Software or access thereto or derive income from the use or provision of the CAEN Software, whether for direct commercial or monetary gain or otherwise, without CAEN’s prior, express and written permission;
  7. remove, disable, circumvent, or modify any proprietary notice or label or security technology included in it;
  8. use it to infringe or violate the rights of any third party, including but not limited to any intellectual property, publicity, or privacy rights;
  9. use the CAEN Software in any unlawful manner and/or export, or re-export it in violation of any applicable law or regulations;
  10. incorporate the CAEN Software into any electronic device manufactured by or for the End User except into those that you the End User have has received from CAEN and/or its partners or authorized by the latter;
  11. use the CAEN Software to operate nuclear facilities, life support, or other critical application where human life or property may be at stake. The End User acknowledges that the CAEN Software is not designed for such purposes and that its failure in such cases could lead to death, personal injury, or severe property or environmental damage for which CAEN is not responsible;
  12. disable or circumvent, or attempt to disable or circumvent, any technological mechanisms or measures intended to prevent, limit or control use or copying of, or access to, any CAEN Software;
  13. will not use the CAEN Software with any software or other materials that are subject to licenses or restrictions (e.g., open-source software licenses) that, when combined with the CAEN Software, would require us to disclose, license, distribute or otherwise make all or any part of such CAEN Software available to anyone, or grant others any rights to modify the Software;
  14. incorporate any portion of the Software into its own programs or compile any portion of the Software in combination with its own programs;
  15. claim any sponsorship by, endorsement by, or affiliation with CAEN;
  16. except for the reproductions expressly authorized in this EULA, to create other reproductions of the CAEN Software or of the documentation, either wholly or in part, on the same or on other disks/carrier media; this also includes the output of the programmed code to a printer;
  17. transfer the CAEN Software from one computer or modules to another computer or modules or recording device via a network orother data transfer channel, insofar as the receiving device is not a computer or other recording device of the End User, which is referred to in, and understood to be within, the framework of this EULA;
  18. create works derived from the CAEN Software or documentation, or to reproduce, translate, change, or create works derived from thedocumentation, insofar as this is not necessary within the context of contractual use;
  19. transfer the CAEN Software to third parties or provide access to the CAEN Software in any other form;
  20. remove copyright endorsements, serial numbers or other features which serve to identify the program, unless CAEN has provided prior written authorization.
  21. Admitted reproduction of the CAEN Software

The End User may reproduce the CAEN Software only if such reproduction is strictly necessary for the use of the CAEN Software.

Necessary reproductions include the installation of the CAEN Software from the original system disk or from the downloaded installation archive on the mass memory of the hardware, as well as the loading of the CAEN Software into the main memory during CAEN Software operation.

Moreover, the End User may reproduce the CAEN Software for backup purposes. However, only one backup copy of the original system disk or the downloaded installation archive may be created and/or stored. Said copy must be marked as a backup.

Should a rotational backup of a system’s entire data set, including the CAEN Software programmers, be essential for a fast reactivation of the system following a complete breakdown, the End User may create backup copies in the required quantities. The pertinent system disks shall be marked accordingly. These backup copies may be used for archive purposes in connection with data backup only.

The End User will not modify the user guides, operating manuals and release notes made available by CAEN, if any. Such documentation may:

  1. only be used to support the End User’s use of the CAEN Software;
  2. not be republished or redistributed to any unauthorized third party;
  3. not be distributed or used to conduct training for which the End User, or any other party, receives a fee.

The End User shall take the necessary steps to prohibit unauthorized access to the CAEN Software and its documentation by third parties.

The original data media, as well as all backup copies, shall be stored in a secure place, safe from access by unauthorized third parties.

  1. Disclaimer of Warranties by CAEN

To the maximum extent permitted by applicable laws and regulations, the CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind.

CAEN, its licensors, and its and their affiliates disclaim all warranties, conditions, and representations (express, implied, oral, and written) with respect to the CAEN Software including without limitation all express, implied, and statutory warranties and conditions of any kind, such as title, non-interference with your enjoyment, authority, non-infringement, merchantability, fitness or suitability for any purpose (whether or not CAEN knows or has reason to know of any such purpose), system integration, accuracy or completeness, results, reasonable care, workmanlike effort, lack of negligence, and lack of viruses, whether alleged to arise under law, by reason of custom or usage in the trade, or by course of dealing.

CAEN does not warrant that the CAEN Software will operate uninterrupted or be error free or that defects are correctable or will be corrected.

Any service obtained using the CAEN Software is done at the End User’s own discretion and risk, and the End User will be solely responsible for any damage to his/her computer system or loss of data that results from the download and/or use of any such material or service.

Without limiting the generality of the foregoing, CAEN, its licensors, and its and their affiliates make no warranty that:

  1. the CAEN Software will operate properly;
  2. the CAEN Software will meet the End User’s system/technical requirements;
  3. the operation of the CAEN Software will be uninterrupted, bug free, or error free in any or all circumstances;
  4. any defects in the CAEN Software can or will be corrected by CAEN.

The terms set forth herein will apply to the maximum extent permitted by applicable laws.

  1. Limitation of Liability

To the extent not prohibited by the applicable laws, in no event shall CAEN be liable for personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to the End User’s use of or inability to use the CAEN Software, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if CAEN has been advised of the possibility of such damages.

As mentioned in article 6 above, CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind, therefore the End User acknowledges that the use of the CAEN Software shall be at its own risk and the End User waves any right to compensation for any kind of damage or loss directly or indirectly consequential to the use of the CAEN Software.

In no event shall CAEN’s total liability to the End User for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the total amount of the fees paid for the CAEN Software license.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the foregoing limitations of liability shall apply only to the full extent permitted by the applicable law.

  1. Indemnification

The End User is solely responsible for compliance with agreements the End User has executed with third parties.

The End User agrees to indemnify and hold CAEN harmless from any claim or demand, including reasonable legal fees, made by any third party in connection with or arising out of the End User’s use of the CAEN Software, the End User’s violation of any terms or conditions of the CAEN Software license and/or violation of applicable laws, or the violation of any rights of another person or entity.

  1. CAEN Software Updates

CAEN undertakes to provide all the services and technical maintenance services, together with all the relevant additional services, if any, as indicated in the applicable CAEN and/or CAEN terms and conditions (“Terms & Conditions”).

  1. Consent to the Use of Data

If applicable due to the software provided to the End User, the End User acknowledges and agrees that CAEN may remotely extract and collect, at any time and without any obligation to notice the End User, technical and performance data concerning the CAEN Software’s usage by the End User and its performance, and all the necessary related information.

Such technical and performance data will be collected, stored and used by CAEN and/or CAEN’s technical partners only for the purpose of monitoring and improving the performance of the CAEN Software, to prevent and/or fix technical failures and/or bugs as well as to facilitate the performance of any technical support activity.

In addition to the above, CAEN and/or its technical partners might collect personal data of the End User for the sole purposes of the management of the license and the performance of technical additional services.

The personal data collected by CAEN and/or its technical partners might consist in the following:

  1. End User’s name and last name;
  2. End User’s e-mail;
  3. End User’s “MyCAEN” chosen username;
  4. the identifier number of the device from which the End User is accessing and downloading the CAEN Software (the “Machine ID”);
  5. the IP address of the End User’s internet connection.

CAEN and/or its technical partners shall process the personal data collected in accordance with the applicable data protection laws, as specified in CAEN’s and/or its technical partners’ privacy notices provided to the End User during the registration process and/or immediately after such process.

  1. Audit Rights and Non-compliance

During the term of this EULA, the End User will maintain electronic and other records sufficient for CAEN to confirm that the End User has complied with the terms and conditions of this EULA.

CAEN may audit, and/or have third party to audit, the End User’s records and computer systems (including servers, databases, and all other applicable software and hardware) to ensure that the End User has fully complied with this EULA.

The End User shall cooperate with CAEN’s audit team and promptly and accurately respond to database queries, location information, system reports, and other reports requested by CAEN.

If the End User is not in compliance with the CAEN Software licenses, the End User shall fully compensate CAEN for all the loss and damages caused directly and/or indirectly by the relevant non- compliance, as liquidated by the competent court of law..

  1. Export Control

This EULA involves software, products and/or technical data that may be controlled under laws and regulations that might forbid and/or regulate the export of such software, products and/or technical data (“Export Laws“).

The End User shall comply with all Export Laws to assure that the CAEN Software is not exported, directly or indirectly, in contravention of the applicable Export Laws.

  1. Term and Termination

The license granted to the End User is perpetual with reference to the version of the CAEN Software originally provided to the End User.

Notwithstanding with the above, the Parties acknowledge that:

  • the End User may terminate the CAEN Software license by discontinuing use of all or any of the CAEN Software and by destroying all copies of the applicable CAEN Software;
  • the license terminates automatically if the End User violates any terms of the EULA, if CAEN sends a written notice of termination to the End User and in all the other cases set forth in the Terms & Conditions.

After a termination, the End User shall immediately:

  1. cease any use of the CAEN Software;
  2. fully delete all CAEN Software, in particular the original files, any backup copies and any pertinent CAEN Software files installed on the End User’s devices;
  3. delete/destroy/return any documentation related to the CAEN Software.

CAEN has the right to demand a sworn statement from the End User regarding the fulfillment of its obligations under the present paragraph.

  1. Unilateral amendments to the EULA

CAEN has the right, at any time, when necessary, to unilaterally amend and modify the EULA without the obligation to priorly inform the End User of such changes.

  1. Applicable Law

This CAEN Software License and the relationship between the End User and the Licensor is governed by the laws of Italy and shall be interpreted accordingly.

Any dispute arising out of or in connection with this EULA shall be referred to and finally resolved by the Court of Florence, Italy.

The United Nations Convention on the International Sale of Goods does not apply to the CAEN Software License.

  1. Precedence

This EULA constitutes the entire understanding between the parties regarding the use of the CAEN Software. In the event of any conflict between the EULA and the Terms & Conditions of the CAEN Software, the Terms & Conditions will prevail.

Safety Information and Product Support Service (ENG/ITA) PDF 1.85 MB - March 13th, 2024

Changelog:  

Note:  
Requirements:  

License  
Download

Release Notes: 
Release_Notes.txt

Build:  

Middleware

Name File extension File size Revision Last update OS OS Version
sy4527-5527-HiVoCS-1.6.6 ZIP 16.75 MB 1.6.6 September 20th, 2022 Cross-platform -

Note: [View]

1.6.5

Readme:  

Release Notes: Release_Notes.txt

Build:
License  

PUBLIC BETA VERSION Disclaimer
WEB PUBLISHED BETA FIRMWARE/SOFTWARE VERSIONS MAY CONTAIN DEFECTS AS THEY ARE PRIMARILY INTENDED FOR BETA TESTING PURPOSES AND BUG IDENTIFICATION.
CAEN DOES NOT GUARANTEE FULL FUNCTIONALITY AND STABILITY OF BETA FIRMWARE/SOFTWARE, AND DENIES ANY RESPONSIBILITY FOR REAL OR POTENTIAL, DIRECT OR INDIRECT DAMAGES DUE TO THE USE OF THIS FIRMWARE/SOFTWARE. THE USER MUST BE CONSCIOUS THAT BETA FIRMWARE/SOFTWARE IS PROVIDED “AS IS” AND HE MUST BE CONSIDERED THE ONLY RESPONSIBLE FOR ITS USAGE.

TAKE AN ACTIVE PART AND HELP US TO IMPROVE OUR PRODUCTS!
SEND YOUR FEEDBACK OR REPORT A BUG BY FILLING IN THE ONLINE FORM AT:
https://www.caen.it/support-services/support-form

EULA – Software License

End User License Agreement for the CAEN Software and Firmware (the “EULA”)

  1. Acceptance of the EULA

The download, installation, use or copy of this software and/or firmware (hereinafter also the “CAEN Software”), or any work based on the CAEN Software, implies the acceptance of the terms and conditions set out in this EULA, that shall immediately enter into force.

The CAEN Software has been copyrighted by CAEN S.p.A. with registered office in Via Vetraia, 11 – 55049 – Viareggio (LU) – ITALY (hereinafter also “CAEN”).

CAEN hereby authorizes the end user (hereinafter also the “End User”) to use the CAEN Software within the context of the following licensing conditions, whereas this EULA represents a binding agreement between the End User and CAEN.

The term “CAEN Software” is used to identify the program received by the End User from CAEN and/or CAEN’s independent distributors, downloaded from CAEN’s official website or anyhow provided to the End User by CAEN. Such term does not include any other program that is covered by a separate license and distributed as a different entity.

The unauthorized reproduction and/or the unauthorized sale of the CAEN Software or of parts thereof by the End User, is liable to prosecution under the applicable criminal or civil law and will result in severe penalties and claims for damages.

  1. License

Subject to the End User’s compliance with this EULA, CAEN hereby grants the End User with a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable, worldwide (except as limited below) license to download, install, access, and use the CAEN Software.

  1. Proprietary rights

The CAEN Software and any accompanying documentation, local computer files installed or utilized by the installer application are in the property of CAEN and are protected by Italian and international laws.

This EULA defines the legal use of the CAEN Software, together with all updates, revisions, substitutions, and any copies of the CAEN Software made by or for the End User.

The End User further acknowledges and agrees that CAEN owns and shall continue to own all rights, titles, and interests in and to the CAEN Software, including associated intellectual property rights under copyright, trade secrets, patents, or trademark laws.

This EULA does not grant the End User any ownership interest in or to the CAEN Software, but only a limited and strictly personal right of use that is revocable in accordance with the terms of this EULA.

All rights not expressly granted to the End User are reserved to CAEN or to their respective owners.

The structure, organization, and code of the CAEN Software are CAEN’s valuable trade secrets and constitutes CAEN’s confidential information, that cannot be disclosed by the End User without CAEN’s prior written consent.

  1. License Conditions

With regards to the CAEN Software and/or to any of its parts, the End User undertakes not to:

  1. misrepresent the origin of the CAEN Software and/or alter the CAEN Software, user license or installer in any way;
  2. use it commercially and/or for any promotional purposes;
  3. use it on more than one device at a time;
  4. provide any third party with the End User’s credential and password to access the CAEN Software and/or any other mean (e.g. token) that enables the access and/or use of the CAEN Software;
  5. decompile, reverse engineer, disassemble, attempt to derive the source code of, modify the CAEN Software, any updates, or any part thereof in order to modify the CAEN Software or any portion thereof (with the exception of the case in which CAEN provides the END User with the specific source code of the relevant CAEN Software);
  6. sell, lease, loan, distribute, transfer, or sub-license the CAEN Software or access thereto or derive income from the use or provision of the CAEN Software, whether for direct commercial or monetary gain or otherwise, without CAEN’s prior, express and written permission;
  7. remove, disable, circumvent, or modify any proprietary notice or label or security technology included in it;
  8. use it to infringe or violate the rights of any third party, including but not limited to any intellectual property, publicity, or privacy rights;
  9. use the CAEN Software in any unlawful manner and/or export, or re-export it in violation of any applicable law or regulations;
  10. incorporate the CAEN Software into any electronic device manufactured by or for the End User except into those that you the End User have has received from CAEN and/or its partners or authorized by the latter;
  11. use the CAEN Software to operate nuclear facilities, life support, or other critical application where human life or property may be at stake. The End User acknowledges that the CAEN Software is not designed for such purposes and that its failure in such cases could lead to death, personal injury, or severe property or environmental damage for which CAEN is not responsible;
  12. disable or circumvent, or attempt to disable or circumvent, any technological mechanisms or measures intended to prevent, limit or control use or copying of, or access to, any CAEN Software;
  13. will not use the CAEN Software with any software or other materials that are subject to licenses or restrictions (e.g., open-source software licenses) that, when combined with the CAEN Software, would require us to disclose, license, distribute or otherwise make all or any part of such CAEN Software available to anyone, or grant others any rights to modify the Software;
  14. incorporate any portion of the Software into its own programs or compile any portion of the Software in combination with its own programs;
  15. claim any sponsorship by, endorsement by, or affiliation with CAEN;
  16. except for the reproductions expressly authorized in this EULA, to create other reproductions of the CAEN Software or of the documentation, either wholly or in part, on the same or on other disks/carrier media; this also includes the output of the programmed code to a printer;
  17. transfer the CAEN Software from one computer or modules to another computer or modules or recording device via a network orother data transfer channel, insofar as the receiving device is not a computer or other recording device of the End User, which is referred to in, and understood to be within, the framework of this EULA;
  18. create works derived from the CAEN Software or documentation, or to reproduce, translate, change, or create works derived from thedocumentation, insofar as this is not necessary within the context of contractual use;
  19. transfer the CAEN Software to third parties or provide access to the CAEN Software in any other form;
  20. remove copyright endorsements, serial numbers or other features which serve to identify the program, unless CAEN has provided prior written authorization.
  21. Admitted reproduction of the CAEN Software

The End User may reproduce the CAEN Software only if such reproduction is strictly necessary for the use of the CAEN Software.

Necessary reproductions include the installation of the CAEN Software from the original system disk or from the downloaded installation archive on the mass memory of the hardware, as well as the loading of the CAEN Software into the main memory during CAEN Software operation.

Moreover, the End User may reproduce the CAEN Software for backup purposes. However, only one backup copy of the original system disk or the downloaded installation archive may be created and/or stored. Said copy must be marked as a backup.

Should a rotational backup of a system’s entire data set, including the CAEN Software programmers, be essential for a fast reactivation of the system following a complete breakdown, the End User may create backup copies in the required quantities. The pertinent system disks shall be marked accordingly. These backup copies may be used for archive purposes in connection with data backup only.

The End User will not modify the user guides, operating manuals and release notes made available by CAEN, if any. Such documentation may:

  1. only be used to support the End User’s use of the CAEN Software;
  2. not be republished or redistributed to any unauthorized third party;
  3. not be distributed or used to conduct training for which the End User, or any other party, receives a fee.

The End User shall take the necessary steps to prohibit unauthorized access to the CAEN Software and its documentation by third parties.

The original data media, as well as all backup copies, shall be stored in a secure place, safe from access by unauthorized third parties.

  1. Disclaimer of Warranties by CAEN

To the maximum extent permitted by applicable laws and regulations, the CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind.

CAEN, its licensors, and its and their affiliates disclaim all warranties, conditions, and representations (express, implied, oral, and written) with respect to the CAEN Software including without limitation all express, implied, and statutory warranties and conditions of any kind, such as title, non-interference with your enjoyment, authority, non-infringement, merchantability, fitness or suitability for any purpose (whether or not CAEN knows or has reason to know of any such purpose), system integration, accuracy or completeness, results, reasonable care, workmanlike effort, lack of negligence, and lack of viruses, whether alleged to arise under law, by reason of custom or usage in the trade, or by course of dealing.

CAEN does not warrant that the CAEN Software will operate uninterrupted or be error free or that defects are correctable or will be corrected.

Any service obtained using the CAEN Software is done at the End User’s own discretion and risk, and the End User will be solely responsible for any damage to his/her computer system or loss of data that results from the download and/or use of any such material or service.

Without limiting the generality of the foregoing, CAEN, its licensors, and its and their affiliates make no warranty that:

  1. the CAEN Software will operate properly;
  2. the CAEN Software will meet the End User’s system/technical requirements;
  3. the operation of the CAEN Software will be uninterrupted, bug free, or error free in any or all circumstances;
  4. any defects in the CAEN Software can or will be corrected by CAEN.

The terms set forth herein will apply to the maximum extent permitted by applicable laws.

  1. Limitation of Liability

To the extent not prohibited by the applicable laws, in no event shall CAEN be liable for personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to the End User’s use of or inability to use the CAEN Software, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if CAEN has been advised of the possibility of such damages.

As mentioned in article 6 above, CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind, therefore the End User acknowledges that the use of the CAEN Software shall be at its own risk and the End User waves any right to compensation for any kind of damage or loss directly or indirectly consequential to the use of the CAEN Software.

In no event shall CAEN’s total liability to the End User for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the total amount of the fees paid for the CAEN Software license.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the foregoing limitations of liability shall apply only to the full extent permitted by the applicable law.

  1. Indemnification

The End User is solely responsible for compliance with agreements the End User has executed with third parties.

The End User agrees to indemnify and hold CAEN harmless from any claim or demand, including reasonable legal fees, made by any third party in connection with or arising out of the End User’s use of the CAEN Software, the End User’s violation of any terms or conditions of the CAEN Software license and/or violation of applicable laws, or the violation of any rights of another person or entity.

  1. CAEN Software Updates

CAEN undertakes to provide all the services and technical maintenance services, together with all the relevant additional services, if any, as indicated in the applicable CAEN and/or CAEN terms and conditions (“Terms & Conditions”).

  1. Consent to the Use of Data

If applicable due to the software provided to the End User, the End User acknowledges and agrees that CAEN may remotely extract and collect, at any time and without any obligation to notice the End User, technical and performance data concerning the CAEN Software’s usage by the End User and its performance, and all the necessary related information.

Such technical and performance data will be collected, stored and used by CAEN and/or CAEN’s technical partners only for the purpose of monitoring and improving the performance of the CAEN Software, to prevent and/or fix technical failures and/or bugs as well as to facilitate the performance of any technical support activity.

In addition to the above, CAEN and/or its technical partners might collect personal data of the End User for the sole purposes of the management of the license and the performance of technical additional services.

The personal data collected by CAEN and/or its technical partners might consist in the following:

  1. End User’s name and last name;
  2. End User’s e-mail;
  3. End User’s “MyCAEN” chosen username;
  4. the identifier number of the device from which the End User is accessing and downloading the CAEN Software (the “Machine ID”);
  5. the IP address of the End User’s internet connection.

CAEN and/or its technical partners shall process the personal data collected in accordance with the applicable data protection laws, as specified in CAEN’s and/or its technical partners’ privacy notices provided to the End User during the registration process and/or immediately after such process.

  1. Audit Rights and Non-compliance

During the term of this EULA, the End User will maintain electronic and other records sufficient for CAEN to confirm that the End User has complied with the terms and conditions of this EULA.

CAEN may audit, and/or have third party to audit, the End User’s records and computer systems (including servers, databases, and all other applicable software and hardware) to ensure that the End User has fully complied with this EULA.

The End User shall cooperate with CAEN’s audit team and promptly and accurately respond to database queries, location information, system reports, and other reports requested by CAEN.

If the End User is not in compliance with the CAEN Software licenses, the End User shall fully compensate CAEN for all the loss and damages caused directly and/or indirectly by the relevant non- compliance, as liquidated by the competent court of law..

  1. Export Control

This EULA involves software, products and/or technical data that may be controlled under laws and regulations that might forbid and/or regulate the export of such software, products and/or technical data (“Export Laws“).

The End User shall comply with all Export Laws to assure that the CAEN Software is not exported, directly or indirectly, in contravention of the applicable Export Laws.

  1. Term and Termination

The license granted to the End User is perpetual with reference to the version of the CAEN Software originally provided to the End User.

Notwithstanding with the above, the Parties acknowledge that:

  • the End User may terminate the CAEN Software license by discontinuing use of all or any of the CAEN Software and by destroying all copies of the applicable CAEN Software;
  • the license terminates automatically if the End User violates any terms of the EULA, if CAEN sends a written notice of termination to the End User and in all the other cases set forth in the Terms & Conditions.

After a termination, the End User shall immediately:

  1. cease any use of the CAEN Software;
  2. fully delete all CAEN Software, in particular the original files, any backup copies and any pertinent CAEN Software files installed on the End User’s devices;
  3. delete/destroy/return any documentation related to the CAEN Software.

CAEN has the right to demand a sworn statement from the End User regarding the fulfillment of its obligations under the present paragraph.

  1. Unilateral amendments to the EULA

CAEN has the right, at any time, when necessary, to unilaterally amend and modify the EULA without the obligation to priorly inform the End User of such changes.

  1. Applicable Law

This CAEN Software License and the relationship between the End User and the Licensor is governed by the laws of Italy and shall be interpreted accordingly.

Any dispute arising out of or in connection with this EULA shall be referred to and finally resolved by the Court of Florence, Italy.

The United Nations Convention on the International Sale of Goods does not apply to the CAEN Software License.

  1. Precedence

This EULA constitutes the entire understanding between the parties regarding the use of the CAEN Software. In the event of any conflict between the EULA and the Terms & Conditions of the CAEN Software, the Terms & Conditions will prevail.

Guides

Name File extension File size Revision Last update
SY5527 SY5527LC System Quickstart Guide PDF 1.73 MB 7 June 12th, 2018

Readme:  

Build:
License  

PUBLIC BETA VERSION Disclaimer
WEB PUBLISHED BETA FIRMWARE/SOFTWARE VERSIONS MAY CONTAIN DEFECTS AS THEY ARE PRIMARILY INTENDED FOR BETA TESTING PURPOSES AND BUG IDENTIFICATION.
CAEN DOES NOT GUARANTEE FULL FUNCTIONALITY AND STABILITY OF BETA FIRMWARE/SOFTWARE, AND DENIES ANY RESPONSIBILITY FOR REAL OR POTENTIAL, DIRECT OR INDIRECT DAMAGES DUE TO THE USE OF THIS FIRMWARE/SOFTWARE. THE USER MUST BE CONSCIOUS THAT BETA FIRMWARE/SOFTWARE IS PROVIDED “AS IS” AND HE MUST BE CONSIDERED THE ONLY RESPONSIBLE FOR ITS USAGE.

TAKE AN ACTIVE PART AND HELP US TO IMPROVE OUR PRODUCTS!
SEND YOUR FEEDBACK OR REPORT A BUG BY FILLING IN THE ONLINE FORM AT:
https://www.caen.it/support-services/support-form

EULA – Software License

End User License Agreement for the CAEN Software and Firmware (the “EULA”)

  1. Acceptance of the EULA

The download, installation, use or copy of this software and/or firmware (hereinafter also the “CAEN Software”), or any work based on the CAEN Software, implies the acceptance of the terms and conditions set out in this EULA, that shall immediately enter into force.

The CAEN Software has been copyrighted by CAEN S.p.A. with registered office in Via Vetraia, 11 – 55049 – Viareggio (LU) – ITALY (hereinafter also “CAEN”).

CAEN hereby authorizes the end user (hereinafter also the “End User”) to use the CAEN Software within the context of the following licensing conditions, whereas this EULA represents a binding agreement between the End User and CAEN.

The term “CAEN Software” is used to identify the program received by the End User from CAEN and/or CAEN’s independent distributors, downloaded from CAEN’s official website or anyhow provided to the End User by CAEN. Such term does not include any other program that is covered by a separate license and distributed as a different entity.

The unauthorized reproduction and/or the unauthorized sale of the CAEN Software or of parts thereof by the End User, is liable to prosecution under the applicable criminal or civil law and will result in severe penalties and claims for damages.

  1. License

Subject to the End User’s compliance with this EULA, CAEN hereby grants the End User with a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable, worldwide (except as limited below) license to download, install, access, and use the CAEN Software.

  1. Proprietary rights

The CAEN Software and any accompanying documentation, local computer files installed or utilized by the installer application are in the property of CAEN and are protected by Italian and international laws.

This EULA defines the legal use of the CAEN Software, together with all updates, revisions, substitutions, and any copies of the CAEN Software made by or for the End User.

The End User further acknowledges and agrees that CAEN owns and shall continue to own all rights, titles, and interests in and to the CAEN Software, including associated intellectual property rights under copyright, trade secrets, patents, or trademark laws.

This EULA does not grant the End User any ownership interest in or to the CAEN Software, but only a limited and strictly personal right of use that is revocable in accordance with the terms of this EULA.

All rights not expressly granted to the End User are reserved to CAEN or to their respective owners.

The structure, organization, and code of the CAEN Software are CAEN’s valuable trade secrets and constitutes CAEN’s confidential information, that cannot be disclosed by the End User without CAEN’s prior written consent.

  1. License Conditions

With regards to the CAEN Software and/or to any of its parts, the End User undertakes not to:

  1. misrepresent the origin of the CAEN Software and/or alter the CAEN Software, user license or installer in any way;
  2. use it commercially and/or for any promotional purposes;
  3. use it on more than one device at a time;
  4. provide any third party with the End User’s credential and password to access the CAEN Software and/or any other mean (e.g. token) that enables the access and/or use of the CAEN Software;
  5. decompile, reverse engineer, disassemble, attempt to derive the source code of, modify the CAEN Software, any updates, or any part thereof in order to modify the CAEN Software or any portion thereof (with the exception of the case in which CAEN provides the END User with the specific source code of the relevant CAEN Software);
  6. sell, lease, loan, distribute, transfer, or sub-license the CAEN Software or access thereto or derive income from the use or provision of the CAEN Software, whether for direct commercial or monetary gain or otherwise, without CAEN’s prior, express and written permission;
  7. remove, disable, circumvent, or modify any proprietary notice or label or security technology included in it;
  8. use it to infringe or violate the rights of any third party, including but not limited to any intellectual property, publicity, or privacy rights;
  9. use the CAEN Software in any unlawful manner and/or export, or re-export it in violation of any applicable law or regulations;
  10. incorporate the CAEN Software into any electronic device manufactured by or for the End User except into those that you the End User have has received from CAEN and/or its partners or authorized by the latter;
  11. use the CAEN Software to operate nuclear facilities, life support, or other critical application where human life or property may be at stake. The End User acknowledges that the CAEN Software is not designed for such purposes and that its failure in such cases could lead to death, personal injury, or severe property or environmental damage for which CAEN is not responsible;
  12. disable or circumvent, or attempt to disable or circumvent, any technological mechanisms or measures intended to prevent, limit or control use or copying of, or access to, any CAEN Software;
  13. will not use the CAEN Software with any software or other materials that are subject to licenses or restrictions (e.g., open-source software licenses) that, when combined with the CAEN Software, would require us to disclose, license, distribute or otherwise make all or any part of such CAEN Software available to anyone, or grant others any rights to modify the Software;
  14. incorporate any portion of the Software into its own programs or compile any portion of the Software in combination with its own programs;
  15. claim any sponsorship by, endorsement by, or affiliation with CAEN;
  16. except for the reproductions expressly authorized in this EULA, to create other reproductions of the CAEN Software or of the documentation, either wholly or in part, on the same or on other disks/carrier media; this also includes the output of the programmed code to a printer;
  17. transfer the CAEN Software from one computer or modules to another computer or modules or recording device via a network orother data transfer channel, insofar as the receiving device is not a computer or other recording device of the End User, which is referred to in, and understood to be within, the framework of this EULA;
  18. create works derived from the CAEN Software or documentation, or to reproduce, translate, change, or create works derived from thedocumentation, insofar as this is not necessary within the context of contractual use;
  19. transfer the CAEN Software to third parties or provide access to the CAEN Software in any other form;
  20. remove copyright endorsements, serial numbers or other features which serve to identify the program, unless CAEN has provided prior written authorization.
  21. Admitted reproduction of the CAEN Software

The End User may reproduce the CAEN Software only if such reproduction is strictly necessary for the use of the CAEN Software.

Necessary reproductions include the installation of the CAEN Software from the original system disk or from the downloaded installation archive on the mass memory of the hardware, as well as the loading of the CAEN Software into the main memory during CAEN Software operation.

Moreover, the End User may reproduce the CAEN Software for backup purposes. However, only one backup copy of the original system disk or the downloaded installation archive may be created and/or stored. Said copy must be marked as a backup.

Should a rotational backup of a system’s entire data set, including the CAEN Software programmers, be essential for a fast reactivation of the system following a complete breakdown, the End User may create backup copies in the required quantities. The pertinent system disks shall be marked accordingly. These backup copies may be used for archive purposes in connection with data backup only.

The End User will not modify the user guides, operating manuals and release notes made available by CAEN, if any. Such documentation may:

  1. only be used to support the End User’s use of the CAEN Software;
  2. not be republished or redistributed to any unauthorized third party;
  3. not be distributed or used to conduct training for which the End User, or any other party, receives a fee.

The End User shall take the necessary steps to prohibit unauthorized access to the CAEN Software and its documentation by third parties.

The original data media, as well as all backup copies, shall be stored in a secure place, safe from access by unauthorized third parties.

  1. Disclaimer of Warranties by CAEN

To the maximum extent permitted by applicable laws and regulations, the CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind.

CAEN, its licensors, and its and their affiliates disclaim all warranties, conditions, and representations (express, implied, oral, and written) with respect to the CAEN Software including without limitation all express, implied, and statutory warranties and conditions of any kind, such as title, non-interference with your enjoyment, authority, non-infringement, merchantability, fitness or suitability for any purpose (whether or not CAEN knows or has reason to know of any such purpose), system integration, accuracy or completeness, results, reasonable care, workmanlike effort, lack of negligence, and lack of viruses, whether alleged to arise under law, by reason of custom or usage in the trade, or by course of dealing.

CAEN does not warrant that the CAEN Software will operate uninterrupted or be error free or that defects are correctable or will be corrected.

Any service obtained using the CAEN Software is done at the End User’s own discretion and risk, and the End User will be solely responsible for any damage to his/her computer system or loss of data that results from the download and/or use of any such material or service.

Without limiting the generality of the foregoing, CAEN, its licensors, and its and their affiliates make no warranty that:

  1. the CAEN Software will operate properly;
  2. the CAEN Software will meet the End User’s system/technical requirements;
  3. the operation of the CAEN Software will be uninterrupted, bug free, or error free in any or all circumstances;
  4. any defects in the CAEN Software can or will be corrected by CAEN.

The terms set forth herein will apply to the maximum extent permitted by applicable laws.

  1. Limitation of Liability

To the extent not prohibited by the applicable laws, in no event shall CAEN be liable for personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption, or any other commercial damages or losses, arising out of or related to the End User’s use of or inability to use the CAEN Software, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if CAEN has been advised of the possibility of such damages.

As mentioned in article 6 above, CAEN Software is provided on an “as is” and “as available” basis, “with all faults” and without warranty of any kind, therefore the End User acknowledges that the use of the CAEN Software shall be at its own risk and the End User waves any right to compensation for any kind of damage or loss directly or indirectly consequential to the use of the CAEN Software.

In no event shall CAEN’s total liability to the End User for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the total amount of the fees paid for the CAEN Software license.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the foregoing limitations of liability shall apply only to the full extent permitted by the applicable law.

  1. Indemnification

The End User is solely responsible for compliance with agreements the End User has executed with third parties.

The End User agrees to indemnify and hold CAEN harmless from any claim or demand, including reasonable legal fees, made by any third party in connection with or arising out of the End User’s use of the CAEN Software, the End User’s violation of any terms or conditions of the CAEN Software license and/or violation of applicable laws, or the violation of any rights of another person or entity.

  1. CAEN Software Updates

CAEN undertakes to provide all the services and technical maintenance services, together with all the relevant additional services, if any, as indicated in the applicable CAEN and/or CAEN terms and conditions (“Terms & Conditions”).

  1. Consent to the Use of Data

If applicable due to the software provided to the End User, the End User acknowledges and agrees that CAEN may remotely extract and collect, at any time and without any obligation to notice the End User, technical and performance data concerning the CAEN Software’s usage by the End User and its performance, and all the necessary related information.

Such technical and performance data will be collected, stored and used by CAEN and/or CAEN’s technical partners only for the purpose of monitoring and improving the performance of the CAEN Software, to prevent and/or fix technical failures and/or bugs as well as to facilitate the performance of any technical support activity.

In addition to the above, CAEN and/or its technical partners might collect personal data of the End User for the sole purposes of the management of the license and the performance of technical additional services.

The personal data collected by CAEN and/or its technical partners might consist in the following:

  1. End User’s name and last name;
  2. End User’s e-mail;
  3. End User’s “MyCAEN” chosen username;
  4. the identifier number of the device from which the End User is accessing and downloading the CAEN Software (the “Machine ID”);
  5. the IP address of the End User’s internet connection.

CAEN and/or its technical partners shall process the personal data collected in accordance with the applicable data protection laws, as specified in CAEN’s and/or its technical partners’ privacy notices provided to the End User during the registration process and/or immediately after such process.

  1. Audit Rights and Non-compliance

During the term of this EULA, the End User will maintain electronic and other records sufficient for CAEN to confirm that the End User has complied with the terms and conditions of this EULA.

CAEN may audit, and/or have third party to audit, the End User’s records and computer systems (including servers, databases, and all other applicable software and hardware) to ensure that the End User has fully complied with this EULA.

The End User shall cooperate with CAEN’s audit team and promptly and accurately respond to database queries, location information, system reports, and other reports requested by CAEN.

If the End User is not in compliance with the CAEN Software licenses, the End User shall fully compensate CAEN for all the loss and damages caused directly and/or indirectly by the relevant non- compliance, as liquidated by the competent court of law..

  1. Export Control

This EULA involves software, products and/or technical data that may be controlled under laws and regulations that might forbid and/or regulate the export of such software, products and/or technical data (“Export Laws“).

The End User shall comply with all Export Laws to assure that the CAEN Software is not exported, directly or indirectly, in contravention of the applicable Export Laws.

  1. Term and Termination

The license granted to the End User is perpetual with reference to the version of the CAEN Software originally provided to the End User.

Notwithstanding with the above, the Parties acknowledge that:

  • the End User may terminate the CAEN Software license by discontinuing use of all or any of the CAEN Software and by destroying all copies of the applicable CAEN Software;
  • the license terminates automatically if the End User violates any terms of the EULA, if CAEN sends a written notice of termination to the End User and in all the other cases set forth in the Terms & Conditions.

After a termination, the End User shall immediately:

  1. cease any use of the CAEN Software;
  2. fully delete all CAEN Software, in particular the original files, any backup copies and any pertinent CAEN Software files installed on the End User’s devices;
  3. delete/destroy/return any documentation related to the CAEN Software.

CAEN has the right to demand a sworn statement from the End User regarding the fulfillment of its obligations under the present paragraph.

  1. Unilateral amendments to the EULA

CAEN has the right, at any time, when necessary, to unilaterally amend and modify the EULA without the obligation to priorly inform the End User of such changes.

  1. Applicable Law

This CAEN Software License and the relationship between the End User and the Licensor is governed by the laws of Italy and shall be interpreted accordingly.

Any dispute arising out of or in connection with this EULA shall be referred to and finally resolved by the Court of Florence, Italy.

The United Nations Convention on the International Sale of Goods does not apply to the CAEN Software License.

  1. Precedence

This EULA constitutes the entire understanding between the parties regarding the use of the CAEN Software. In the event of any conflict between the EULA and the Terms & Conditions of the CAEN Software, the Terms & Conditions will prevail.

Related Software Products

Name Description
CAEN HV Wrapper Library Library for CAEN Power Supply Control
HiVoCS Web based Control Software for SY4527 and SY5527 Systems
OPC Server OPC Server for CAEN Power Supplies
GECO2020 GEneral COntrol Software for CAEN HV Power Supplies
EPICS IOC (SY4527 / SY5527) EPICS IOC for SY4527 and SY5527 Systems

Compare

Compare with Power Supply System - Mainframes.

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Accessories

A4528
SY4527/SY5527 CPU Module
A4531
SY4527/SY5527 Primary Power Supply 600W
A4532
SY4527/SY5527 Optional Single Power Supply Unit 600W
A4533
SY4527/SY5527 Optional Double Power Supply Unit 1200W
A5534
A5534C – SY5527 5.7" LCD Touchscreen colour Display Unit

Ordering Options

Code Description
WA5534XAAAAA A5534 - SY5527 5.7" LCD Touchscreen color Display Unit (Obsolete) RoHS
WSY5527ADVXA SY5527 - Universal Multichannel Power Supply System - ADVANCED 600W  RoHS
WSY5527BSCXA SY5527 - Universal Multichannel Power Supply System - BASIC 600W  RoHS
WSY5527FLLXA SY5527 - Universal Multichannel Power Supply System - FULL 600W  RoHS
WSY5527PREXA SY5527 Premium - Includes SY5527 FULL, A5534C, A4535, SW4536  RoHS
WA5534CXAAAA A5534C - SY5527 5.7" Capacitive LCD Touchscreen color Display Unit  RoHS
WK5527BSCXAA Power Supply Bundle ( SY5527B + A 5534C )  
WSW4536XAAAA SW4536 - SY4527/SY5527 Control software functionality enhancement activation code 

Contacts

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